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Shipping

Shipping

Shipping

SHIPPING ZONES

Revolution Music Store does not ship items outside of Australia

SHIPPING TIMES

Once your order has been received it will be determined by us as to the best method of dispatch. Revolution Music Store has drop shipping programs in place with many of our suppliers. As a result of this it may be determined that an item may dispatch closer and faster from a suppliers warehouse rather than directly from us. All efforts are made to ship items with 2 business days from order. Courier booking times vary so orders received after midday may fall into the next business days processing. As stated on our product pages a product "Usually Ships With 2 Business Days - Subject To Availability". If a product is unavailable directly from us or a supplier at time of order an estimate of the backorder timeframe will be given. The order will be canceled and refunded if this is deemed by you to be unacceptable.

SHIPPING INFORMATION

Smaller items are usually sent via Australia Post with a tracking number provided.

PLEASE NOTE POSTAGE TIMES CAN VARY DEPENDING ON PUBLIC HOLIDAYS, WEEKENDS, LOCATION, NATURAL DISASTERS, AUSTRALIA POST INVESTIGATIONS & OTHER UNCONTROLLABLE FACTORS. 

THESE TIMEFRAMES ARE OUT OF OUR CONTROL, WE WILL TRY OUR BEST TO ENSURE YOU RECEIVE YOUR PARCEL ASAP. 

Larger items are sent via a network of Couriers throughout Australia. Due to geographical diversity no single Courier Company is used. Many couriers use third party subcontractors in regional areas so some delays may be experienced. Freight often moves between capital cities before moving into regional areas. It is not uncommon for example that an item shipped from Brisbane to Northern NSW will go via Sydney before being passed onto the regional network. As a result some delays may be experienced.

PLEASE NOTE COURIER TIMES CAN VARY DEPENDING ON PUBLIC HOLIDAYS, WEEKENDS, LOCATION, NATURAL DISASTERS & OTHER UNCONTROLLABLE FACTORS. 

THESE TIMEFRAMES ARE OUT OF OUR CONTROL, WE WILL TRY OUR BEST TO ENSURE YOU RECEIVE YOUR PARCEL ASAP. 

PLEASE ENSURE THAT SOMEONE IS HOME TO RECEIVE THE ITEM DURING BUSINESS HOURS. IF NOT MAY WE SUGGEST USING A WORK ADDRESS FOR YOUR DELIVERY.

MISSING PARCELS

In the unlikely event that your item is held up or is lost, it may take up to 12 weeks to receive an answer from the Australia Post Investigation Team or Courier Investigation Teams. Unfortunately these timeframes are uncontrollable however we will do our best to rectify the issue ASAP.

ORDER INFORMATION

If you find you have entered the incorrect product, incorrect shipping details or have simply changed your mind please email us ASAP at info@revolutionmusic.com.au and we will do our best to correct the mistake before shipping.

STORE PICKUP

If you wish to pickup your item from the store please indicate this option on the order. Our address is:

403a Homezone (back left corner)
142 Newmarket Road, Windsor QLD 4030

GIFT VOUCHERS

Gift Vouchers will usually be processed and emailed within 24 hours.

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